Refund policy

Return & Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • Your item must be in the same condition that you received it.
  • The item must be unworn or unused.
  • All original tags must be attached.
  • The item must be in its original packaging.
  • You must provide the receipt or proof of purchase.

Returns that do not meet these conditions may be rejected or subject to a partial refund, depending on the item’s condition.

To start a return, you can contact us at yuvtrend1@gmail.com.
Returns must be sent to the following address:
[INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package.

⚠️ Items sent back without first requesting a return will not be accepted.

For any return-related questions, please contact us at yuvtrend1@gmail.com.

Return Shipping Fees

  • Customers are responsible for paying the return shipping costs unless the item received is defective, damaged, or incorrect.
  • Return shipping fees are non-refundable.
  • If a refund is approved, the cost of return shipping (if covered by us) may be deducted from your refund unless the return is due to our error (wrong or defective item).

Damages and Issues

Please inspect your order immediately upon receiving it. If the item is defective, damaged, or if you receive the wrong item, contact us right away at yuvtrend1@gmail.com so we can evaluate the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized products
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items
  • Gift cards

If you are unsure whether your item qualifies for return, please contact us before sending it back.

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once your return is approved, you can place a new order for the desired item.

European Union – 10-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 10 days for any reason and without justification.

To qualify:

  • The item must be unused and unworn.
  • Tags must be attached.
  • The item must be in original packaging.
  • Proof of purchase is required.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

Refund Conditions:

  • Full refunds are issued for items returned in original, unused condition.
  • Partial refunds may be granted if the item shows signs of use, damage, or missing packaging/tags.
  • No refunds will be issued for items that do not meet return eligibility requirements.

If approved, your refund will be processed to your original payment method within 10 business days.

Please note:

  • It may take additional time for your bank or credit card provider to process and post the refund.
  • If more than 10 business days have passed since your refund was approved, please contact us at yuvtrend1@gmail.com.